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Help Topics

Known Issues

Internet Explorer and Submit buttons

If your copy of Windows isn't up-to-date, you might have problems with some of the submit buttons in HeyAmigo.

To fix this, just go to the Windows Update site. It only takes a minute to fix.

My Account

Signing Up

Signing up couldn't be simpler. Just fill in the registration form with your name and e-mail address. Choose a username and password and hit register. You will be given the option to either add a newsletter or create your first ad but don't worry you don't have to do that right away, you can add them later. You will receive a welcome e-mail, sent to the e-mail address you added. Back to top

Updating Your Account Details

You can change details such as your e-mail address, PayPal e-mail address and credit card details in the 'Account Settings' section. Once you log-in you will see the 'Account Settings' tab a the top of the screen. Click this and you can then change your details, including your PayPal e-mail address which we will use to pay you if you are a newsletter owner. If you are an advertiser, click the 'Billing Details' link on the left and you can change your credit card information. Back to top

Creating an Ad

Writing your ad

You must be registered and logged in to create an ad. Once logged in click the 'Create an Ad' button on the left or hit the 'My Ads' tab in your account admin area. Next you need to fill in the details of your ad. Give the ad a title, for example 'August Sale ad' - this is for your own reference and will not appear in the text of the ad. Next start to write the ad. Choose a headline and write some text for the ad. You will see your ad (as it will appear in any newsletter) start to appear below. Then add a link. This should be the site that you want your customers to see when they click your ad. You'll notice that there is already a link showing in the ad - this is a unique link that HeyAmigo has created to track clicks on your ad. Don't worry, when people click on the link they will be taken to the link you have added. Back to top

Choosing your target audience

You need to tell us what category your target audience lies in so that we can search our database of newsletters and match your ad with the right type of newsletter. Choose a category by clicking on the section that best describes your target audience. For example you may choose Computers and Internet. You can drill down to choose up to two sub-categories. So, for example, you may choose Computers and Internet > Programming and development > PHP. This means that you are looking to place this ad in a newsletter that is aimed at PHP developers. You can choose several different categories for your ad and ask HeyAmigo to search for newsletters in any of your categories or all of them. Choosing 'any' will increase its chances of being used by more newsletters. Back to top

Setting the price per click

Once you have told us who your ad is aimed at then you need to decide how much you want to spend on your ad. The price per click is the amount that you are prepared to pay for one click on your ad. It's up to you how much you spend on each click. The higher the price per click you offer, the more newsletters will use your ad and hence more customers will see your ad. Back to top

Setting a budget

Once you have set a price per click you need to think about the overall budget of your campaign. What is the maximum amount that you want to spend? Remember that if you enter a low budget and a high price per click then you may attract fewer clicks than if you enter a higher budget. For instance, if you set a price per click of $1.00 and a budget of $10 then the most clicks you can gain is 10. If you enter a budget of $100 then you can potentially gain 100 clicks. You can also reduce your price per click to increase the number of clicks attainable, however this will lessen your chances of being chosen by some newsletter owners. Back to top

How is my ad performing?

You can get feedback on how your ad is peforming at any time through your account admin screen. Just log into HeyAmigo, click the 'My Ads' tab at the top of the screen. You will see a list of your ads that are currently live. You can see, at a glance which of your ads are active, how many clicks each ad has received and how much you have spent. If you hover your cursor over the graph you will see what percentage of your clicks for each ad have been used. From this screen you can pause, activate, edit or delete your ad. By clicking the 'Stats' button you can get more in-depth information about each ad and see a preview of your ad text. You can also find out which newsletters are using an ad and how many clicks each one is generating. You can also block a newsletter from using your ad by clicking the 'suspend' checkbox next to a particular newsletter. Back to top

The rating system

Each user of HeyAmigo has a rating. It works in the same way as eBay's rating system where you can give positive, neutral or negative feedback on another user. If you are an advertiser, you can leave feedback on which newsletters you would be happy to place ads in again. Back to top

Adding a newsletter

Getting started

You must be registered and logged in to add a newsletter. Then click the 'Create a Newsletter' button on the left or hit the 'My Newsletters' tab in your account admin area. Next you need to tell us a little bit about your newsletter. Start with the title of your newsletter, then the web site address that is associateed with your newsletter. For example, your newsletter title might be 'Mountain Sports Weekly' and your website address might be mountainsports.com. Once you have completed this you need to choose one or more categories to describe your newsletter, it's readers or the content. Use the category picker to do this. Back to top

Choosing a category

You need to tell us what categories your newsletter falls into so that we can search our database of ads and match your newsletter with the right type of ad. Choose a category by clicking on the section that best describes your newsletter. For example you may choose Sports and Entertainment. You can drill down to choose up to two sub-categories. So, for example, you may choose Sport and Entertainment > Sports > Mountaineering. This means that you are looking for ads that will fit well in a newsletter that is aimed at Mountaineers. You can choose several different categories for your newsletter. Back to top

Using an ad

Once you have added your newsletter HeyAmigo will start to search for suitable ads. If you hit refresh you may see that HeyAmigo has found some ads for you already, you can use them immediately if you like. heyAmigo will notify you, by e-mail, when there are new ads available for your newsletter(s). You can set the frequency of these e-mails in the 'Account Settings' area when you log into your admin area.

When an ad is a available, a message will appear next to the newsletter name telling you that there are new ads available. For example, the message might say '1 ad available' or '3 ads available'. Click the link. You can read the text from the ads and also see how many clicks are still available, the total budget of the ads, the date the campaigns end and how much you will earn per click. Once you have chosen which ad you'd like to use simply click the tickbox next to the desired ad, and hit the button 'Use Checked Ads'. You will then be taken to a screen where you can cut and paste the text from the ad into your newsletter. Please do not change the text in the ad. If you do, you will not be paid. Back to top

Viewing your statistics

You can get feedback on how the ad that you added to your newsletter is peforming at any time through your account admin screen. Just log into HeyAmigo, click the 'My Newsletters' tab at the top of the screen. You will see a list of your newsletters and the ads that are currently live. You can see, at a glance which of the ads are gaining clicks, how many clicks each ad has received and how much you have made. By clicking the 'Stats' button you can get more in-depth information about each newsletter and its associated ads, such as how many clicks an ad has received and how much money that ad has made for you. Back to top

Getting paid

As a newsletter owner you will be paid each month for the clicks that you have obtained from ads that you have used. You can see how much you have made that particular month by logging into your account and clicking the tab 'My Newsletters'. The amount will appear at the top of the screen. In order to be paid you must first tell us what your PayPal e-mail address is. All newsletter owners are paid via PayPal. Back to top

Financials

Paying for your ad

You can add an ad to HeyAmigo but before it will become live (and therefore available to newsletter owners) you must enter your credit card details. Amigo will bill your credit card each month with the amount that you owe based on how many times your ad(s) have been clicked on. Back to top

Being paid by HeyAmigo

As a newsletter owner you will be paid by HeyAmigo each month based on how many clicks each of the ads you used received. To be paid by HeyAmigo you must first add a PayPal e-mail address to your account details. If you do not add a PayPal e-mail address then HeyAmigo cannot pay you and will hold your money until you add your PayPal details. Back to top

Compatibility

Browsers

HeyAmigo is compatible with Internet Explorer 6 and above (PC) , Firefox (Mac and PC), Safari (Mac), Camino (Mac) Back to top

More support questions?

FAQ

There are more of your questions answered in our FAQ section Back to top

Get in touch

If you still have questions please contact us. Back to top